Privacy Policy

Effective Date: January 1, 2024

Your Privacy Matters

At CoverCheck, we understand that your insurance documents contain sensitive personal information. We are committed to protecting your privacy and ensuring the security of your data.

Information We Collect

  • Insurance policy documents you upload
  • Contact information you provide (email, phone)
  • Details about your insurance claim or damage
  • Usage data and analytics to improve our service

How We Use Your Information

We use your information exclusively to:

  • Analyze your insurance coverage
  • Provide personalized claim guidance
  • Communicate with you about your analysis
  • Improve our AI models and service quality

Data Security

We employ industry-standard security measures including:

End-to-end encryption
Secure cloud storage
Access controls
Regular security audits

Data Sharing

We never sell your personal information.

We only share your data:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers under strict confidentiality agreements

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

Data Retention

We retain your uploaded documents and analysis results for 90 days to allow you to access your results. After this period, all data is permanently deleted unless you request an extension.

Cookies and Tracking

We use essential cookies to maintain your session and analytics cookies to improve our service. You can control cookie preferences in your browser settings.

Children's Privacy

CoverCheck is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes via email or through our platform.

Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Email: privacy@covercheck.me
Address: CoverCheck, Inc.
San Francisco, CA 94102